Cast in a straightforward and helpful spirit, our return process is designed to get you back on the water as quickly as possible. Whether you're swapping a size or sending something back, we're here to help—just be sure to kick things off within our 30-day window.

Start Your Request

To begin a return or exchange, please follow the link in your email

Please Note: Do not send any items back until you receive a confirmation email that your request has been approved. Once approved, you will receive specific instructions on how to proceed.

Important Return Policy Details

30-Day Window: Returns and exchanges must be initiated within 30 days of your purchase. After 30 days, we unfortunately cannot offer a refund or exchange.

Proof of Purchase: We require a Receipt, Order Number, or Customer Name. If we cannot locate your name in our system, a receipt or order number will be required.

Resellable Condition: All items must be in original condition with tags attached and show no signs of wear or damage.

Shipping Information

Return Costs:

Customers are responsible for return shipping costs, which are non-refundable. We suggest shipping USPS ground advantage for the best rates.
Original shipping fees are refundable upon approval of the return.

Tracking: For items over $75, we strongly recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee receipt of returned items.

Exchanges: Shipping times for exchanged products may vary depending on your location.